Refund Policy
Refunds may be processed in the following cases:
Duplicate or accidental transactions
Failed transactions where the amount was deducted but not delivered to the recipient
Unauthorized transactions (reported within 24 hours)
Technical errors on our end resulting in incorrect processing
Refunds will not be issued for:
Transactions completed successfully
Fees charged for service usage
Delays caused by third-party services (e.g., Jazzcash,Easypaisa)
We reserve the right to modify, suspend, or terminate services at any timDisputes between the merchant and end-customer (merchants must resolve these directly)e without notice.
Your full name/business name
Transaction ID
Amount
Reason for the refund request
Requests must be submitted within 7 days of the transaction date.
Once approved, refunds will be processed within 7 to 10 business days, depending on your payment method and banking institution.
If a user initiates a chargeback without contacting us first, GSA Digital Solutions reserves the right to suspend the associated account. We encourage resolving issues with us directly before involving your bank.
Online Shop Sphere reserves the right to update this policy at any time. Updates will be posted on our website, and continued use of our services implies acceptance of the revised terms.
Yes. We follow industry standards including SSL encryption, tokenization, and fraud detection systems to ensure your data and transactions remain secure.
You’ll have access to a real-time dashboard where you can monitor all transactions, generate reports, and manage payouts.
If a payment fails but the amount is deducted, it is usually reversed by the bank within 5–7 business days. If not, contact our support with the transaction details for resolution.